Microsoft Dynamics 365 Implementation Services

Integrated business applications for sales, customer service, and operations

500+
Projects Completed
200+
Certified Experts
98%
Success Rate
4.9/5
Client Satisfaction

We provide expert Microsoft Dynamics 365 implementation services to help businesses streamline sales, customer service, and operations. Microsoft Dynamics 365 is a comprehensive suite of cloud business applications that connects sales, customer service, finance, and operations in a unified system.

Client Challenges

We understand the complex challenges enterprises face. Our solutions address these critical pain points.

Disconnected Business Systems

Multiple siloed systems preventing unified view of business operations and customer interactions

Limited Visibility and Analytics

Lack of real-time insights and predictive analytics to make informed business decisions

Inefficient Processes

Manual processes and workflows reducing productivity and increasing operational costs

Scalability Limitations

Legacy systems unable to scale with business growth and changing market demands

Poor Customer Experience

Fragmented customer data preventing personalized service and consistent experience

Compliance and Security Concerns

Difficulty maintaining regulatory compliance and ensuring data security across systems

Our Implementation Approach

Our proven methodology ensures successful implementation and maximum value delivery.

1

Planning & Analysis

Business requirements analysis and implementation planning

2

Design & Configuration

System design and Dynamics 365 configuration based on business needs

3

Customization & Development

Customizing Dynamics 365 to your business unique needs

4

Testing & Deployment

Comprehensive testing and phased deployment to production

5

Training & Support

Comprehensive user training and ongoing support

Planning & Analysis

Business requirements analysis and implementation planning

We begin by conducting a comprehensive analysis of your business processes, identifying pain points, and understanding your unique requirements. Our team works closely with stakeholders to document current workflows, define success metrics, and create a detailed implementation roadmap. This phase includes gap analysis, risk assessment, and resource planning to ensure a smooth and successful deployment.

Key Focus Areas
  • Comprehensive analysis and planning
  • Stakeholder alignment and engagement
  • Risk mitigation and quality assurance

Our Capabilities

Comprehensive capabilities across the entire technology spectrum.

Dynamics 365 Sales

Sales pipeline and forecasting management, integration with Microsoft 365 and Teams, business intelligence and advanced analytics

Dynamics 365 Customer Service

Unified customer service center, multi-channel support, AI-powered response improvement

Dynamics 365 Finance & Operations

Financial management, supply chain management, manufacturing operations, project management

Dynamics 365 Supply Chain Management

End-to-end supply chain visibility, inventory optimization, warehouse management, demand forecasting

Business Outcomes

Deliver measurable results that drive business growth and competitive advantage.

Unified Platform

Connect all your business processes in one integrated system

AI-Powered Insights

Leverage artificial intelligence for predictive analytics and automation

Scalable & Flexible

Grow your business with cloud-based solutions that scale with you

Microsoft Integration

Seamlessly integrate with Microsoft 365, Teams, and Azure

Real-Time Analytics

Make data-driven decisions with real-time dashboards and reports

Enhanced Security

Enterprise-grade security with compliance and data protection

Why Choose Us

What sets us apart in delivering exceptional enterprise solutions.

Certified Experts

Our team holds Microsoft certifications and extensive experience in Dynamics 365 implementations

Proven Methodology

We follow industry best practices and proven implementation methodologies for successful deployments

End-to-End Support

From planning to deployment and ongoing support, we're with you every step of the way

Custom Solutions

We tailor Dynamics 365 to your unique business needs and industry requirements

Technologies & Integration Partners

Comprehensive Microsoft Dynamics 365 ecosystem and integration capabilities

Microsoft Dynamics 365

Core Applications

Essential business applications for sales, service, and operations. These core modules form the foundation of your Dynamics 365 implementation, enabling seamless customer engagement, streamlined sales processes, and efficient service delivery across your organization.

Sales
Sales
Customer Service
Customer Service
Marketing
Marketing
Field Service
Field Service
Finance
Finance
Supply Chain Management
Supply Chain Management
Project Operations
Project Operations
Human Resources
Human Resources
Sales
Sales
Customer Service
Customer Service
Marketing
Marketing
Field Service
Field Service
Finance
Finance
Supply Chain Management
Supply Chain Management
Project Operations
Project Operations
Human Resources
Human Resources
Sales
Sales
Customer Service
Customer Service
Marketing
Marketing
Field Service
Field Service
Finance
Finance
Supply Chain Management
Supply Chain Management
Project Operations
Project Operations
Human Resources
Human Resources
Sales
Sales
Customer Service
Customer Service
Marketing
Marketing
Field Service
Field Service
Finance
Finance
Supply Chain Management
Supply Chain Management
Project Operations
Project Operations
Human Resources
Human Resources

Business Applications

Comprehensive business management and ERP solutions designed for enterprise-scale operations. These applications provide end-to-end business process automation, financial management, and operational excellence across manufacturing, distribution, and service industries.

Business Central
Business Central
Commerce
Commerce
Finance + Operations
Finance + Operations
Core HR
Core HR
Project Service Automation
Project Service Automation
Business Central
Business Central
Commerce
Commerce
Finance + Operations
Finance + Operations
Core HR
Core HR
Project Service Automation
Project Service Automation
Business Central
Business Central
Commerce
Commerce
Finance + Operations
Finance + Operations
Core HR
Core HR
Project Service Automation
Project Service Automation
Business Central
Business Central
Commerce
Commerce
Finance + Operations
Finance + Operations
Core HR
Core HR
Project Service Automation
Project Service Automation

Intelligence & Insights

AI-powered analytics and business intelligence tools that transform data into actionable insights. Leverage machine learning and predictive analytics to make informed decisions, identify trends, and optimize business performance across all departments.

Customer Insights
Customer Insights
Sales Insights
Sales Insights
Customer Service Insights
Customer Service Insights
Market Insights
Market Insights
Product Insights
Product Insights
Customer Insights
Customer Insights
Sales Insights
Sales Insights
Customer Service Insights
Customer Service Insights
Market Insights
Market Insights
Product Insights
Product Insights
Customer Insights
Customer Insights
Sales Insights
Sales Insights
Customer Service Insights
Customer Service Insights
Market Insights
Market Insights
Product Insights
Product Insights
Customer Insights
Customer Insights
Sales Insights
Sales Insights
Customer Service Insights
Customer Service Insights
Market Insights
Market Insights
Product Insights
Product Insights

Specialized Solutions

Industry-specific and specialized business solutions tailored to unique operational needs. These advanced modules address complex requirements including fraud prevention, omnichannel commerce, customer feedback management, and sustainability tracking.

Customer Voice
Customer Voice
Contact Center
Contact Center
Connected Store
Connected Store
Fraud Protection
Fraud Protection
Intelligent Order Management
Intelligent Order Management
Sustainability Calculator
Sustainability Calculator
Customer Voice
Customer Voice
Contact Center
Contact Center
Connected Store
Connected Store
Fraud Protection
Fraud Protection
Intelligent Order Management
Intelligent Order Management
Sustainability Calculator
Sustainability Calculator
Customer Voice
Customer Voice
Contact Center
Contact Center
Connected Store
Connected Store
Fraud Protection
Fraud Protection
Intelligent Order Management
Intelligent Order Management
Sustainability Calculator
Sustainability Calculator
Customer Voice
Customer Voice
Contact Center
Contact Center
Connected Store
Connected Store
Fraud Protection
Fraud Protection
Intelligent Order Management
Intelligent Order Management
Sustainability Calculator
Sustainability Calculator

Talent Management

Complete HR and talent management solutions that streamline recruitment, onboarding, and employee lifecycle management. Attract top talent, accelerate onboarding processes, and build a high-performing workforce with integrated talent management tools.

Talent Attract
Talent Attract
Talent Onboard
Talent Onboard
Talent Attract
Talent Attract
Talent Onboard
Talent Onboard
Talent Attract
Talent Attract
Talent Onboard
Talent Onboard
Talent Attract
Talent Attract
Talent Onboard
Talent Onboard

Mixed Reality

Immersive mixed reality experiences that revolutionize how businesses train employees, assist customers, and visualize products. Leverage augmented and virtual reality to enhance remote collaboration, provide guided instructions, and create engaging customer experiences.

Remote Assist
Remote Assist
Guides
Guides
Product Visualize
Product Visualize
Layout
Layout
Import Tool
Import Tool
MR Portal
MR Portal
Voice Assistant
Voice Assistant
Remote Assist
Remote Assist
Guides
Guides
Product Visualize
Product Visualize
Layout
Layout
Import Tool
Import Tool
MR Portal
MR Portal
Voice Assistant
Voice Assistant
Remote Assist
Remote Assist
Guides
Guides
Product Visualize
Product Visualize
Layout
Layout
Import Tool
Import Tool
MR Portal
MR Portal
Voice Assistant
Voice Assistant
Remote Assist
Remote Assist
Guides
Guides
Product Visualize
Product Visualize
Layout
Layout
Import Tool
Import Tool
MR Portal
MR Portal
Voice Assistant
Voice Assistant

Sub Applications

Specialized sub-applications and modules that extend core functionality for specific use cases. These focused solutions address niche requirements including warehouse management, time tracking, workplace safety, and educational institution management.

SCM Warehousing
SCM Warehousing
Project Timesheet
Project Timesheet
Return to Work
Return to Work
Return to School
Return to School
SCM Warehousing
SCM Warehousing
Project Timesheet
Project Timesheet
Return to Work
Return to Work
Return to School
Return to School
SCM Warehousing
SCM Warehousing
Project Timesheet
Project Timesheet
Return to Work
Return to Work
Return to School
Return to School
SCM Warehousing
SCM Warehousing
Project Timesheet
Project Timesheet
Return to Work
Return to Work
Return to School
Return to School

Success Stories

Real-world results from our enterprise implementations.

Manufacturing
Manufacturing

Global Manufacturing Company

Implemented Dynamics 365 Finance & Supply Chain for a global manufacturer with 50+ locations. Result: 35% reduction in operational costs, unified financial visibility, and 40% impr...

Dynamics 365 FinanceDynamics 365 Supply ChainAzure+1
35% reduction in operational costs
Unified financial visibility across 50+ locations
+1 more outcomes
Sales
Sales

Enterprise Sales Organization

Deployed Dynamics 365 Sales across a 200-person sales team. Result: 50% increase in sales productivity, improved forecast accuracy by 60%, and seamless integration with Microsoft T...

Dynamics 365 SalesMicrosoft TeamsPower Platform+1
50% increase in sales productivity
60% improvement in forecast accuracy
+1 more outcomes
Retail
Retail

Retail & E-commerce Company

Integrated Dynamics 365 Commerce with existing e-commerce platform. Result: Unified customer experience across online and in-store channels, 45% increase in online sales, and real-...

Dynamics 365 CommerceAzurePower Platform
Unified customer experience across channels
45% increase in online sales
+1 more outcomes
Healthcare
Healthcare

Healthcare Provider Network

Deployed Dynamics 365 Customer Service and Field Service for a multi-location healthcare network. Result: 30% reduction in patient wait times, improved appointment scheduling effic...

Dynamics 365 Customer ServiceDynamics 365 Field ServicePower Platform+1
30% reduction in patient wait times
50% improvement in appointment scheduling efficiency
+1 more outcomes
Financial Services
Financial Services

Regional Financial Institution

Implemented Dynamics 365 Finance and Human Resources for a regional bank with 100+ branches. Result: 25% reduction in financial reporting time, improved compliance tracking, and st...

Dynamics 365 FinanceDynamics 365 Human ResourcesPower BI+1
25% reduction in financial reporting time
Improved compliance tracking and reporting
+1 more outcomes

Client Testimonials

Trusted by leading enterprises worldwide.

"Scidecs transformed our business operations with Dynamics 365. The implementation was seamless, and we saw immediate improvements in our sales and customer service processes. The ROI has been exceptional."

Sarah Johnson
Sarah Johnson
Chief Information Officer
Global Manufacturing Corp

"The Dynamics 365 implementation by Scidecs exceeded our expectations. Their team's expertise in Microsoft technologies and understanding of our business needs made all the difference. We've achieved 40% cost reduction and improved customer satisfaction significantly."

Michael Chen
Michael Chen
VP of Operations
Tech Solutions Inc

"Working with Scidecs on our Dynamics 365 Finance implementation was a game-changer. They delivered on time, within budget, and the system has transformed how we manage our financial operations across multiple regions."

David Rodriguez
David Rodriguez
Chief Financial Officer
International Retail Group

Ready to Get Started?

Let's discuss how our Microsoft Dynamics 365 implementation services can transform your business operations.